Privacy

Delete Account and Data

If you created a Terminov account, you can request an email confirmation code here and start deletion of your account. After the code is entered, final deletion is scheduled for 30 days later. During that period, deletion can be cancelled after sign-in and another email code.

This page is shown in your selected language as a convenience translation. The German version remains legally authoritative.

1. What is deleted?

Deletion particularly concerns your user account, authentication data and personal account data unless Terminov must retain them longer because of legal duties, security records or legitimate documentation interests.

Business records, appointments, customer, student or employee data of a company may be blocked, anonymised or managed by the respective company where they are not directly assigned to your personal user account or are subject to retention periods.

2. If you are a customer of a company

If you do not have your own Terminov account but are a customer, student or prospect of a company, please also contact that company. Terminov supports justified privacy requests via support@terminov.de.

3. Withdrawal instead of deletion

If you do not want to request deletion but want to withdraw from an online contract, please use the separate page Withdraw contract.